Additional Services Available

  • Cleat & Shoe Fitting $50 Book Now
  • Saddle Fitting $100 Book Now
  • Handlebar Fitting $100 Book Now
  • Custom Footbeds $225 Book Now

Workshop Services

Basic Service Package

  • Detailed bike wash
  • Gear and brake alignment
  • Lubricate chain and cables
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Recommended every 3 months

Pro Service Package

BASIC Service Package +

  • Full drivetrain degrease
  • Bottom bracket and headset
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Recommended every 6 months

Ultimate Service Package

PRO Service Package +

  • Bike strip and rebuild
  • New cable replacement
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Recommended every 12 months

The heart of the bike shop, our professional team of mechanics have industry leading experience to keep your bike running smoothly and ready for whatever training you want to put it through. We have created 3 levels of servicing to cover you for everything, from your quick, basic clean and check-up recommended every 3 months, to the ultimate package to make sure your ride is in great shape all year round.

Our team will always be happy to talk you through your bike in as much detail as you like. Our priority is to ensure your bike is safe and smooth to ride, and we encourage you to reach out anytime with any post-service follow-up questions.

Having worked with some of the best cycling athletes on the international level and building some of the best bikes in the world, Embassy is equipped with the finest tools and latest knowledgeable for your build or attend to the stubbornest of problems.

Frame Finder Service

  • Professional consultation
  • Comprehensive Retül Custom Fitting to determine your ideal bike geometry
  • Bike recommendation tailored to your fit, purpose and budget
  • Sourcing of the bike and final Retül Fitting to your new bike
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Frame Finder

What is involved?

Our Custom Build service is a tailored bike buying experience around your ideal fit. As Australia's first brand independent bike shop, we focus on assisting you find the right bike for your fit, budget and purpose.

We also feel it should be a collaborative process, working together with our experience to help navigate geometry charts and componentry.

This is a three-step process where we start with a comprehensive consultation, which includes a preliminary bike fit to your existing bike or to our adjustable fit bike, followed by the recommendations, pricing and sourcing of the bike. Once arrived, we build your bike to your ideal fit, and include a final fitting session to ensure it rides perfectly.

Each stage of the process is handled by specialists with years of experience; your fitting and consultation is handled by our Head Bike Fitter, Tom, Naz coordinates the project and provides design and componentry advice and your bike is carefully built by Jordan to your measurements.

Custom Bike Fittings

Retül Bike Fitting

  • Pre-fit interview to discuss limiting factors and objectives
  • Measurement and assessment of current position
  • Comprehensive analysis and positional changes to your bike
  • Post-fit report and further recommendations, if required
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Second Bike Fitting

  • Professional position replication using 3D measuring tool
  • Fine tuning of riding position using Retül fitting system
  • Recommendation of specific parts, if required
  • Post-fit copy of measurements
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What is involved?

Whether you are searching for a new bike, or struggling with your existing one, a professional bike fit can be beneficial to all types of riders. Having an expert assess your position and equipment should be the starting point for your riding objectives and will save you time and money in the long run.

We can reduce the risk of injury and help prevent pains that are common in the knees, feet, hands and neck. Many riders unnecessarily put up with these aggravations, limited performance and even risk injury as they are not sure how to tackle the problem. Whilst the bicycle frame is a fixed component, there are many parts that can be easily adjusted to dramatically improve your riding experience.

Retül Initial Bike Fitting

A RETÜL Bike Fitting can help to obtain optimal ride positioning, ideally resulting in:

  • Increased comfort
  • Injury prevention
  • Performance enhancement
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Retül Fit is more than just a bike fit—it's a way to learn about your body, the root cause of your aches and pains, and how a proper fit will help you achieve your cycling goals.

Using 3D motion capture technology, the Retül system accurately measures every degree of movement and millimeter of distance, providing you and the fitter with data to support the choices made during the fit for your cycling equipment and personal riding experience.

Second Bike Fitting

Happy with your custom Retül Fitting? Are you an avid rider with more than one bike?

  • Save on your second fitting with Embassy
  • Same custom fit on all your bikes
  • Ensure a smooth ride, every time
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Here at Embassy, we aspire for consistency of quality, and we want to ensure you're getting the best out of every bike you have. Once we have 3D motion capture data and information from your custom Retül Fitting, we have everything we need to replicate and fine-tune your fit on your second bike, ensuring consistent quality of every ride.

Our team of professional bike fitters have years of skill and expertise to fill the gaps in your fit out and recommend the best parts possible to get you back on the saddle. We'll also provide you a post-fit copy of your measurements.